Andrews Honey Bees is a family owned and operated company with a custom extracting and bottling facility located in Asher, Oklahoma.
Real, raw honey crystallizes. You may find that the honey you ordered is crystallized upon arrival.
The crystallization process is natural and spontaneous. Pure, raw and unheated honey has a natural tendency to crystallize over time with no effect on the honey other than color and texture. The crystallization of honey preserves the flavor and quality characteristics. Many people prefer it in this state as it is easier to spread on bread or toast. Crystallized honey also tastes richer. When the honey is in this state it takes longer to melt on your tongue, allowing all your taste buds to activate and pick up on the subtleties.
If you wish to return your crystallized honey back to a liquid, this can be done by placing it in warm (about 110°) water until it returns to a liquid state. Microwaving honey or putting it in boiling water is not recommended as it will lose some of the natural health properties the honey has.